Accessibility

At STM Group, we want our website content to be accessible to as many people as possible. We are committed to providing an inclusive online experience and to continually improving the accessibility and usability of our website.

Making our website accessible

Our website has been designed to make it simple to navigate and as easy to use as possible and has been built to cater for a wide range of different devices and technologies.

We have followed web accessibility principles outlined by the World Wide Web Consortium (W3C) to ensure our webpages meet the four W3C principles that apply:

• Perceivable information and user interface
• Operable user interface and navigation
• Understandable information and user interface
• Robust content and reliable interpretation.

Changing text size on our website

If you would like to change the text size, the settings of your internet browser can be changed. In most browsers you can also use these keyboard shortcuts:

• Make text bigger: press Ctrl and + on Windows, or Cmd and + on a Mac.
• Make text smaller: press Ctrl and – on Windows, or Cmd and – on a Mac.
• Return to the normal size: press Ctrl and 0 on Windows, or Cmd and 0 on a Mac.

How you change the settings may differ depending on which browser you use. You can find out how to do this for the most commonly used browsers below:

• Changing text size on Microsoft Edge
• Changing text size on Google Chrome
• Changing text size on Safari
• Changing text size on Mozilla Firefox

Using text-to-speech and additional device support

If you need text-to-speech then your browser should have this functionality already built into the ‘Settings’ menu. This functionality will read out the text on the screen. Sometimes this is referred to as ‘read aloud’, ‘reader view’, or ‘read mode’.

If you need more support to help make your device easier to use, the AbilityNet website can help. You can find simple guides explaining how you can adapt your device to meet your needs.

Requesting alternative format documents

If you would like any of our documents in an alternative format such as braille, large text, audio format or coloured paper, please email us at enquiries@stmgroup.com with your request.

Reporting an accessibility issue

We welcome feedback about the accessibility of our website.

If you experience an accessibility issue, find content that is difficult to use or need assistance accessing information on our website, please email enquiries@stmgroup.com.

When contacting us, it is helpful to include:

• the webpage or content you were trying to access
• a description of the problem you experienced
• details of any assistive technology or browser you were using (where relevant).